At Flower Delivery Feltham, we pride ourselves on delivering only the freshest flowers to homes and businesses throughout Feltham and the local surrounding area. Our commitment to quality means your order is arranged with care by experienced florists and dispatched for prompt delivery to ensure lasting beauty and fragrance. If you have any concerns with your order, please read below for our detailed policy on returns, refunds, and how we handle your complaints.
Your satisfaction is our priority. If your flowers arrive in a damaged or unsatisfactory condition, we urge you to contact us on the day of receipt. Ideally, please provide a clear photo of the issue; this helps us assess and resolve the matter swiftly. We take great effort to package our flowers securely, but should damage occur in transit, rest assured we will act quickly to make things right.
We guarantee that every bouquet delivered within Feltham and the surrounding communities is fresh and at its best upon arrival. Typically, our arrangements are designed to last five days or longer with proper care. If your flowers fade significantly or deteriorate within this freshness window, please get in touch as soon as possible so we can address your concerns. Instructions for optimal care are always provided to help you enjoy your flowers for as long as possible.
If there is a problem with your delivered flowers, we offer the choice of a free replacement bouquet or a full refund. Our team will guide you through the process: we may request photos or a brief description to understand the issue and improve our service in future. Refunds are processed using the original payment method promptly upon resolution.
We are deeply committed to maintaining our strong reputation within the Feltham community, both among private customers and our local business partners. If you feel our service, flowers, or delivery did not meet your expectations, please reach out to us directly. We value your feedback and treat every complaint with the utmost seriousness and confidentiality. Our goal is to respond initially within 24 hours and to resolve all issues as quickly as possible, keeping you informed at every step.
Flower Delivery Feltham is your reliable, local florist, serving all corners of Feltham with pride. We understand how important exceptional floral gifts are for every occasion, and we stand by every order with our fresh flowers guarantee. Your trust means everything to us, and we are always here to ensure your experience with us is a positive one.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
